Maintenance Management

What is Maintenance Management Accreditation?

Maintenance Management is one of the three modules of operator accreditation under the National Heavy Vehicle Accreditation Scheme (NHVAS), the other modules are Mass Management and Fatigue Management. Western Australia operators as separate, but very similar, (WA) Accreditation process

NHVAS is a National Quality Assurance system where transport operators have systems and processes in place to meet the standards of accreditation set by the National Heavy Vehicle Regulator (NHVR).

Accredited operators are required to have their systems, processes and records independently verified (Audited) by authorised NHVAS Auditors on a regular basis.

The regular reviews by NHVAS Auditors ensure that the operator is keeping the required records and complying with their own quality procedures. If an operator does not meet the required standards their accreditation can be suspended or cancelled.

In return, operators gain substantial benefits, such as protection under Chain of Responsibility (CoR) legislation, increased payloads (Mass Management), increased operational hours (Fatigue Management) and the removal of the requirement for annual Roadworthiness Inspections which is a requirement for some heavy vehicle registrations (Maintenance Management).

For Maintenance Management the following is required:

The operator must have a comprehensive Quality or Procedures Manual which documents the various processes that are in place to ensure that vehicles are regularly maintained to ensure they are in a safe and roadworthy condition and are subject to pre departure checks for each day of operation.

Nominated vehicles must have the required NHVAS Accreditation label affixed and must have been subject to a full roadworthiness inspection before being admitted to the scheme.

Drivers are required to be inducted in all aspects of the operator's system, this may not be a formal course and will depend on the complexity of the operation and the experience of the driver.

At a minimum drivers should be provided with some basic instructions and introduction into what is required including the requirement to complete a pre departure check of the safety related equipment before operating the vehicle and the process required to complete a “Fault Report” and what steps to take if a serious fault is discovered or occurs whilst operating the vehicle.

The operator is required to have scheduled, preventative servicing in place for all nominated vehicles and trailers. This usually includes weekly, monthly and annual services with detailed records required to be documented and retained.

The procedures must include a corrective process to follow up any missed services, pre departure checks or overdue fault repairs which may compromise safety.